Dan Kressin Email: dkressin@yahoo.com Address: 100 Massmill Dr. #428, Lowell, MA 01852 Phone: (978) 454-2869 Profile Strengths: Systems Administration, Programming, Problem Solving Languages: Perl, Bash shell, PHP, C, HTML, minor experience with C++ and Java Operating Systems: Linux (Red Hat, Debian, Slackware), Solaris, Microsoft Windows, minor experience with DEC UNIX Software: Apache, Spatch, Solstice DiskSuite, Veritas Volume Manager, Legato Networker, Connect:Direct (NDM), SSH, Postfix, Netscape Messaging Server, Unison, Rsync, SE Toolkit / Orca, PostgreSQL, NIS, NFS Hardware: Sun Enterprise servers (E450, E3500, E4500, minor E10k experience), Intel-based desktops and servers (Compaq, IBM), ATL Tape Libraries, MTI Gladiator RAID Arrays Work Experience Systems Administrator, June 1999 - October 2004 Global Crossing (formerly Frontier Communications), Green Bay, WI * Responsible for configuration, support and maintenance of approx. 50 servers running various versions of Linux, Solaris, and DEC UNIX. * Provided secondary support for approx. 150 Windows NT/2000 servers. * Provided 24x7 on-call support for business critical services running on enterprise UNIX and Intel servers. * Supported systems ranging from low- to high-end servers, both locally and remotely, in a large corporate data center environment. * Monitored and performance tuned CPU, disk I/O, memory, and network. Tools: SE Toolkit, Orca, vmstat, iostat, mpstat, netstat. * Maintained local DNS server running BIND. * Wrote and maintained enhancements for in-house break/fix & IP management logging system. Tools: Apache, PHP, PostgreSQL. * Designed, implemented, and maintained an internal web-based paging solution. Tools: Apache, Perl, Spatch. * Responsible for nightly backups of approx. 200 servers in a heterogeneous environment, including maintenance of backup server and tape library. Tool: Legato Networker. * Designed and implemented a web interface to automate account creation for carrier-class FTP customers. Tools: Apache, PHP, Bash. * Designed and implemented a warm-failover customer FTP site for disaster recovery. Tools: Unison, SSH, Bash. * Played active role in the successful migration of billing file transfers from SNA link to IP link. Involved coordination with people from 12 different telecom companies, installing and testing new circuits, and verifying that no billing files were missed. * Automated transfer of incoming billing files for processing by CLEC rating processes. Tools: Perl, Connect:Direct. * Performed routine hardware maintenance such as adding memory and replacing failed hard disks and CPU modules. Responsible for contacting vendors for replacement parts. * Wrote and maintained web-based and hardcopy documentation. * Trained new hires and served as a company-wide knowledge resource for UNIX, Perl, general programming and tech issues. * Assisted helpdesk as 3rd-level technical support for customer issues. * Played active role in the successful planning and execution of a large data center move from Green Bay to Detroit. Worked with employees in 3 cities to coordinate backups and server migrations so as to incur minimal downtime. Lead Programmer / Analyst, January 1998 - May 1999 UWO Management Information Office, Oshkosh, WI * Supervised programmer/analyst staff (4-6 people). * Delegated new programming projects efficiently and fairly. * Served as a resource for solving programming and design problems. Programmer / Analyst, May 1997 - January 1998 UWO Management Information Office, Oshkosh, WI * Designed, implemented, and maintained a multi-user program for scheduling hundreds of interviews during the annual Oshkosh Placement Exchange (OPE), a one-weekend conference that serves as a job fair for Residence Life positions across the US. The program streamlined what had been a slow and paper-intensive process. * Designed, wrote, and maintained various programs for the Department of Residence Life. * Worked directly with users to ensure that programs were efficient and useful. * Languages: Microsoft FoxPro 2.6, Microsoft Visual FoxPro 5.0. Education University of Wisconsin - Oshkosh, May 1999 B.S., Computer Science Minor, Mathematics Achievements Dean's List: Spring 1996, Fall 1996, Spring 1998 Honor Roll: Fall 1995, Spring 1997, Fall 1997 President, UWO Computer Science Club, May 1997 - May 1999 Organized the first-ever UWO/NEWLUG Linux InstallFest, March 1999 Organized programming contests for area high school students, 1997, 1998 Organized trips to annual ACM Student Computing Conference, 1997, 1998